Telecommunications
In the increasingly complex telecommunications industry, gaining a competitive
edge requires that your company be able to acquire and retain a profitable customer
base while ensuring you are operating within today's stringent regulatory guidelines.
EnableSoft's Foxtrot Technology enables telecommunication providers to manage
and maintain your customer data easily and accurately. Foxtrot is a robust,
easy-to-use data scripting and integration tool that enables even non programming
staff to quickly respond to changing business requirements. Foxtrot's powerful
technology will help you access, review, cleanse, integrate and deliver information
to the right place at the right time to help your organization:
- Increase revenue
- Compete more effectively
- Reduce costs while improving operational efficiencies
- Reduce credit and business risk
- Increase client satisfaction and retention
- Ensure tighter regulatory compliance
- Generate a tangible return on investment
Foxtrot will help telecommunications providers:
- Eliminate redundant data entry
- Integrate data and applications during costly system conversions
- Merge disparate systems as a result of acquisitions
- Perform mass maintenance tasks for customer accounts
- Synchronize customer data from multiple applications
- Significantly improve the accuracy of data input and data migration
- Update mailing and postal codes
Foxtrot is easy to use and learn, and requires no programming skills. Any authorized
person in your organization can create the automated "scripts" necessary to
solve the challenges of managing high volumes of data. Foxtrot will ensure that
your data is completely accurate at all times. Our customers continually demonstrate
a measurable return on investment in the first 60 days of Foxtrot use.
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For assistance choosing products and services that are right for you, call us at 1-800-660-3556, or visit our Contact EnableSoft page.
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Kennebunk Savings Bank has implemented Foxtrot® to create a script that automatically runs six times a month to search through all their customer statements and find fees that were paid to other financial institutions through the use of ATMs, then automatically credit back those fees. “To do such a project manually, it would be a full time position. Foxtrot eliminated the need for the extra personnel and made it possible to accomplish this process within a timely manner. This service has benefited our clients greatly, and in turn has allowed us to provide yet another top level piece of customer service in which we owe a great part of it to Foxtrot” stated Andrew Thomson, Enterprise Systems and Services Manager for Kennebunk Savings Bank.
Kennebunk Savings Bank – Andrew Thomson
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