Banking and Credit Unions
Foxtrot has made knowledge workers the hero in over 450 banks and credit unions for more than a decade. Our customers have consistently returned their investment in Foxtrot Technology in less than 30 days. Foxtrot has become an industry term that stands for quality, efficiency and reliability.
Our clients continually report that Foxtrot
- Increases revenue
- Reduces costs while improving operational efficiencies
- Reduces credit and business risk
- Increases customer satisfaction and retention
- Ensures tighter regulatory compliance
- Generates a tangible return on investment (ROI)
- Impacts staff reductions through automated processes
Banks and credit unions have always depended on accurate customer data to ensure proper understanding of a client's financial information and transactions. With expanding communication channels, increased competition and a wave of strict new government regulations, the expectations of maintaining the integrity of this data are increasing every day. Organizations that have not traditionally been focused on maintaining accurate customer data for marketing and customer relationship management purposes now suddenly find themselves forced to do so in order to comply with increased regulations. The accuracy and efficiency of Foxtrot banking software is a key tool in the best banks and credit unions' arsenal to ensure data is consistently maintained and accurate at all times.
- Link, synchronize and merge customer data across multiple applications
- Facilitate banking system and software conversions
- Reduce credit risks through better data management and maintenance
- Significantly reduce recurring mass maintenance tasks
- Comply with Sarbanes-Oxley, Patriot Act, OFAC and other regulations
- Perform postal service corrections to ensure more accurate mailings
Banks today are under pressure to increase organic growth by focusing more on customer relationships. The need to address key operational challenges such as fragmented views of the customer, communication gaps and inconsistent business processes come with this shift toward greater customer service. Foxtrot Technology has enabled thousands of banking and credit union users to leverage data by automating both internal and external tasks.
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For assistance choosing products and services that are right for you, call us at 1-800-660-3556, or visit our Contact EnableSoft page.
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Based on your assistance, I was able to successfully write a script that automatically logs a message when an error occurs without having to stop and restart the script manually for each record. Last week, this would have 'liberated' me from having to do so 104 times while the script was trying to run to completion. We will now be even more efficient with this process, plus I can incorporate my newfound knowledge to other scripts which may have similar scenarios in other areas of our bank. Thanks for setting aside some of your valuable time to follow up with my support question.
Ken Scharnagl, AVP Research, Testing, Implementation
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