All is banal when it comes to data entry work at the office. Results of an EnableSoft survey of approximately 500 U.S.-based companies revealed that office workers place data entry at the top of their list of the most lowly job responsibilities, despite the availability of advanced technology solutions such as robotic process automation.

Our first quarter 2016 survey reveals that the following data-entry tasks are considered the most mundane:

  • Invoicing
  • Customer and account maintenance
  • Inventory and ordering
  • Quality assurance & regression testing
  • Job postings

The study, which involved businesses from more than a dozen industries, including banking, healthcare and manufacturing, serves as a reminder of the challenge of data management. For many companies, these menial tasks, as well as other routine data-entry processes, continue to be handled manually. The cost for doing so can be steep: the tab for hiring and employing a single data entry worker could run up to $57,725 based on data gathered from the U.S. Bureau of Labor Statistics and the Center for American Progress.

Advancing the Ball

A basketball coach teaches the point guard to keep his or her head up to see the court and better react to scoring opportunities for the team, but an employee with their head down in manual data entry work is hard-pressed to raise the level of the team’s or company’s performance. Call it a stationary versus a stake-holding mentality or knowledge workers versus “learning workers,” as The Future of Work author Jacob Morgan terms it. Knowledge workers man a post, while learning workers advance the overall cause.

Building Your Business and Morale

The survey indicates that the challenges of data entry for companies go beyond time and financial costs. Bored workers bogged down in mundane tasks are more likely to make mistakes. Companies are wise to automate business processes to optimize data entry by minimizing human error and eliminating redundancy. Data automation tools also free up employees to focus on more complex, fulfilling and engaging work.

The best worker is a happy one. The best companies have happy workers who are as unencumbered as possible by routine tasks. As businesses continually evolve their enterprise systems, they can leverage business process automation software to remove the most menial of office tasks from their employees’ job responsibilities. Solutions such as robotic process automation, boosts efficiency and morale while reducing costs.