ITI Navigator fails to save data

Applies to:  FoxtrotOne, ITI Navigator

Summary

Occasionally you may find that ITI Navigator does not save the data that has been updated in the fields when using FoxtrotOne. The reason this is occurring is that ITI Navigator is not validating the data before the update button has been clicked.

Resolution

Here are some suggestions to get te data to Save.

1.       On a send data action add a Tab function after the value to be sent to the screen.

                 Example: 

2.       Executing a Click action to separate field after the data has been sent will move the fous from the field andwill alow Navigator to validate that there is new data in that field.

3.       Another solution is to target the field prior to the intended field and use a Send data action to send a TAB then the new value and another TAB. This will move the cursor from the prior field into the desired field then to th next field allowing Navigator to validte the data

           Example:

Reminder

We have resolved this issue in FoxtrotOne version 4.7 and later. Please download the latest version at www.enablesot.com/support!