Applies to:

Foxtrot RPA, Foxtrot Classic — versions 11 and up

Summary:

As of version 11, Foxtrot is now equipped with an Unlock Action. This Action is particularly useful when a batch file kicks off a script on a locked machine. Because Foxtrot requires both a user to be logged in, and the machine to be unlocked, the Unlock Action can be used to accomplish this.

Requirements:

Unlike other Actions in Foxtrot, the Unlock Action has specific requirements needed for use:

  • Foxtrot Suite v11 or higher must be installed
  • The Foxtrot Unlocker must be installed.
    • The Foxtrot Unlocker is a separate installation that must installed after Foxtrot
    • The installation must match the configuration of your machine
    • Download the 64-bit Foxtrot Unlocker, or the 32-bit Foxtrot Unlocker
    • The version of Foxtrot Unlocker must match your version of the Foxtrot Suite
  • The user attempting to use the Unlock Action must have local administrator rights on the workstation
  • User Account Control (UAC) should be disabled. If enabled, the user will need to launch Foxtrot with the “Run as administrator” command
  • The feature must be enabled in Foxtrot Administrator
    EnableUnlockFeature

 

 

 

 

 

 

 

 

 

 

  • The Ctrl+Alt+Delete lock screen must be disabled in the user’s profile
    • From the Control Panel, select User Accounts
    • Select the option to Manage User Accounts
    • Select your User Name and click the Advanced tab
    • Uncheck the checkbox to require users to press Ctrl+Alt+Delete

Troubleshooting:

The Unlock Action will fail if…

  • The Unlock Action is not allowed in the Foxtrot Administrator (see image above) – the user will receive an error that the Action is not allowed by Foxtrot Administrator
  • UAC is enabled, and a user is not logged on as an administrator – the user will receive a warning that administrator level user is required
  • UAC is on, and a user is logged on as an administrator, and Foxtrot is not launched with the “Run as Administrator” option – the user will receive a warning that Foxtrot must be restarted and run as an administrator
  • UAC is off and user is not logged on as an administrator – the user will receive a warning that administrator level user access is required
  • The Ctrl+Alt+Delete screen option is enabled

 

The Action should execute properly if…

  • UAC is off and the user is logged in as an administrator
  • UAC is on, the user is logged in as an administrator, and Foxtrot is launched with the “Run as administrator” command

 

 

Last modified 04/20/2017