Applies to:
Foxtrot RPA, Foxtrot Classic — all versions

Summary:
When editing an action in a project, or running a project on another users machine, one of two issues occur:

  • Foxtrot will not be able to locate the target
  • Foxtrot will locate the target, but with incorrect coordinates

Foxtrot requires that both your Browser Zoom level and Windows icon size remain consistent. We recommend 100% zoom for both. For example, here is what a Target Preview should look like when Internet Explorer exhibits 100% zoom:

After creating a click action, I changed my Browser Zoom to 125% and attempted to edit my action. Below is my new Target Preview, under 125% Zoom to Internet Explorer:

Notice that the preview for the Action Builder in which displays 125% zoom is slightly off centered. To avoid this, be sure that the browser maintains the same zoom level as when the action was previously created.

Similarly, consider the issue for Windows applications. Below is the Target Preview for Windows calculator on a machine in which has 100% icon size (recommended):

When editing the same action on a machine that presents 125% icon size, the target is not found, but also the ‘Preview Unavailable’ message is displayed.

Resolution:
When running the same project on two machines, verify that the icon size is consistent. The following steps will allow you to see the current icon size. Note that when performing any changes, the user must log off and log back on their machine:

  1. Right click on the desktop and select Personalize
  2. Select the Display option
  3. This page displays the icon size for the Windows desktop. EnableSoft recommends 100% icon size for creating and running scripts. If using a different size, any and all machines must present the same icon size

Additionally, verify that the Browser Zoom is set to 100%. To be certain, target the Internet Explorer window and select the Zoom Browser Action. Including this action as one of the first actions in your script will ensure that the proper zoom level is configured prior to interacting with the browser.

Last Modified: 04/13/2017