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Popular Articles

Foxtrot Crashes on Startup

Applies to: Foxtrot Classic, Foxtrot Administrator, Foxtrot Legacy, Foxtrot Extender — all versions
Summary: When launching a product from the Foxtrot Suite it is closed immediately, sometimes followed by an error message.
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The user database is missing, inaccessible, or corrupt

Applies to: Foxtrot Administrator — all versions
Summary: When attempting to log into the Foxtrot Administrator, you receive an error message that the user database is missing, inaccessible, or corrupt.
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Unlock Action Requirements

Applies to: Foxtrot RPA, Foxtrot Classic — versions 11 and up.
Summary: What you need to know before using Foxtrot’s Unlock Action, as well as troubleshooting.
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Foxtrot and Citrix

Applies to: Foxtrot Suite — all versions
Summary:
The follow explains the methodology of installing Foxtrot Suite in a Citrix environment as recommended by EnableSoft.
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Activating the Data Wizard

Applies to: Foxtrot RPA, Foxtrot Classic & Foxtrot Legacy — all versions
Summary: How to enable Foxtrot to import all supported data types, such as Microsoft Excel files.
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Identifying Targets

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: Understanding Foxtrot’s Smart Technology and how it relates to your Targeting experience
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Scheduled Tasks Fail After Upgrading

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy — all versions
Summary: When upgrading from an older version of Foxtrot Suite to version 10 (or above), scheduled batch files fail to run. This is due to the fact that the application names of the Foxtrot Suite have changed with v10.
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Foxtrot and Remote Desktop

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy — all versions
Summary: When Foxtrot is running via Remote Desktop, minimizing the Remote Desktop application causes a script to stop.
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Action Builder Options: Rules

Applies to: Foxtrot RPA — all versions
Summary: This article gives an overview of the Rules option in Foxtrot RPA.
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Moving Licenses

Applies to: Foxtrot Suite — all versions
Summary: The following provides instructions as how to remove or migrate Foxtrot Suite licenses.
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Handling Warning Messages in Navigator

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: How to dynamically bypass Warning messages in Fiserv Navigator
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Target Preview Appears Shifted

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: A script does not work as expected on another user’s machine. Reasons for this may be inconsistent browser zoom or Windows icon size.
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Installation & Activation

Foxtrot Crashes on Startup

Applies to: Foxtrot Classic, Foxtrot Administrator, Foxtrot Legacy, Foxtrot Extender — all versions
Summary: When launching a product from the Foxtrot Suite it is closed immediately, sometimes followed by an error message.
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The user database is missing, inaccessible, or corrupt

Applies to: Foxtrot Administrator — all versions
Summary: When attempting to log into the Foxtrot Administrator, you receive an error message that the user database is missing, inaccessible, or corrupt.
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Foxtrot RPA License Error After Upgrade

Applies to: Foxtrot RPA — versions 12.0.9 and higher
Summary:
 After upgrading to version 12 or higher, Foxtrot RPA will display a license error message when opened for the first time.
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Foxtrot and Citrix

Applies to: Foxtrot Suite — all versions
Summary:
The follow explains the methodology of installing Foxtrot Suite in a Citrix environment as recommended by EnableSoft.
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Migrating Security Settings & Activity Logs

Applies to: Foxtrot Administrator — all versions
Summary: The following provides instructions regarding how to properly migrate pre-existing administrative settings in tandem with Foxtrot Suite licenses.
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Scheduled Tasks Fail After Upgrading

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy — all versions
Summary: When upgrading from an older version of Foxtrot Suite to version 10 (or above), scheduled batch files fail to run. This is due to the fact that the application names of the Foxtrot Suite have changed with v10.
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Moving Licenses

Applies to: Foxtrot Suite — all versions
Summary: The following provides instructions as how to remove or migrate Foxtrot Suite licenses.
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Error ES-100

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy, Foxtrot Extender — all versions
Summary: Unable to start Foxtrot. There may be a problem with your licensing server. Error No: ES100
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Installing .NET 3.5.1 on a Windows Server

Applies to: Foxtrot Classic, Foxtrot Legacy  — all versions
Summary:
The following describes the proper steps to enable the .NET 3.5.1 feature on a Windows Server 2008 R2 and 2012. This feature is a requirement for the installation of Foxtrot Suite.
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Data Import

Activating the Data Wizard

Applies to: Foxtrot RPA, Foxtrot Classic & Foxtrot Legacy — all versions
Summary: How to enable Foxtrot RPA to import all supported data types, such as Microsoft Excel files.
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Unsupported Database Type

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy — all versions
Summary: Error 3170: Couldn’t find installable ISAM error received when importing data into Foxtrot or Foxtrot Legacy.
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Data Import Errors

Applies to: Foxtrot Classic, Foxtrot Legacy — all versions
Summary: Potential errors that could arise at Step 3 of Foxtrot’s Import Wizard. Typically, these errors are due to limitations of Foxtrot’s source file, a dbf.
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Error 70: Permission Denied

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy — all versions
Summary: Error received when importing data into Foxtrot RPA, Foxtrot Classic or Foxtrot Legacy.
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The specified file does not exist or is inaccessible

Applies to: Foxtrot Classic, Foxtrot Legacy — all versions
Summary: When attempting to open an Access table into Foxtrot, you receive a warning: The specified file does not exist or is inaccessible.
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Import error: Field won’t fit in record

Applies to: Foxtrot Classic, Foxtrot Legacy — all versions
Summary: Error 3016: Import error: Field won’t fit in record received on Step 3 of the Data Import Wizard.
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Importing Currency Fields in Foxtrot

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: When importing currency amounts into Foxtrot from an Excel spreadsheet, currency values are converted. For example, while Excel may display $99 as 99.00, the value is imported as 99. The following article explores how to properly format the value within Foxtrot.
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Formulas

LeftOf & RightOf Formulas

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: This article explains the LeftOf & RightOf Formulas with an example on when and how to use appropriately.
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Remove & Replace Formulas

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: This article explains the RemoveReplace Formulas with an example on when and how to use appropriately.
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Unexpected Error

Foxtrot Locks Up After Click Action

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary:
 After a Click action is executed, at times, Foxtrot becomes unresponsive and cannot communicate with the target application, typically a browser.
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Foxtrot and Remote Desktop

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy — all versions
Summary: When Foxtrot is running via Remote Desktop, minimizing the Remote Desktop application causes a script to stop.
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Unable to Run a Script

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy — all versions
Summary: When attempting to run a script, the following Warning message is displayed: You are currently logged in with a user account that does not have permission to run a script
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Foxtrot Sending Repeating Characters

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: When performing a Send Data action, Foxtrot attempts to send a collection of repeating characters. For example, when attempting to send the word “Test”, Foxtrot instead sends the sequence “TTTTT…”
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Error 5: Service not available, closing transmission channel

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: When using the Email Action, an error is encountered, specifically the server response was 4.3.2.
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Foxtrot Cannot Interact With The Target Application…

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: After targeting an application in which is served remotely (via Citrix, VMWare, Microsoft Terminal Services), the following Warning message is received: Foxtrot cannot interact with the target applicaiton because it is running inside VMWare or Citrix, etc…
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Saving to Program Files

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: When attempting to save to Program Files, you will be prompted to save to a different location.
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Type Mismatch: Data is the wrong type for the field

Applies to: Foxtrot Classic — all versions
Summary: When performing a Formula or Calculation action, Syntax Error – 1002 is encountered.
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Invalid Formula or Error 1033

Applies to: Foxtrot Classic — all versions
Summary: When evaluating a formula, the preview displays as N/A. Furthermore, various error messages may display, such as Error 1033: Unterminated string constant.
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Error ES-100

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy, Foxtrot Extender — all versions
Summary: Unable to start Foxtrot. There may be a problem with your licensing server. Error No: ES100
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 License Error 7

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy — all versions
Summary: Error received when attempting to launch Foxtrot.
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General Information

Foxtrot Overview

Applies to: Foxtrot RPA — all versions
Summary: Description of the 4 components that make up the Foxtrot interface.
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Description of Permission Levels

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy, Foxtrot Administrator — all versions
Summary: This article summarizes different permission levels available in Enterprise Editions
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Supported File Types for Data Import

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy — all versions
Summary: This article describes file types supported by Foxtrot’s Data Import Wizard, as well as how Foxtrot interacts with the respective files.
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Supported Emulators

Applies to: Foxtrot RPA — version 12.1.2 or higher
Summary: Currently certified emulators in which Foxtrot may interact with
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Project Running Slower than Expected

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy, Foxtrot Extender — all versions
Summary: Common ways to boost the performance of Foxtrot projects.
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Target Preview Appears Shifted

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: A script does not work as expected on another user’s machine. Reasons for this may be inconsistent browser zoom or Windows icon size.
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Foxtrot Legacy

Emulator Setup Wizard

Applies to: Foxtrot Legacy — all versions
Summary: Unlike Foxtrot, Foxtrot Legacy requires a running Emulator Session. The following article explains how to connect Foxtrot Legacy to a supported emulator
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Unexpected Emulator Response or Synchronization Error

Applies to: Foxtrot Legacy — all versions
Summary: When running or stepping through a Foxtrot Legacy script, the error is encountered, followed by Response Code of 5.
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Run Tab Inaccessible on Foxtrot Legacy

Applies to: Foxtrot Legacy — all versions
Summary: When attempting to run a Foxtrot Legacy script, the Run tab is disabled and inaccessible.
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Connecting Foxtrot Legacy to Multiple Emulator Sessions

Applies to: Foxtrot Legacy — all versions
Summary: Each running instance of Foxtrot Legacy is limited to a single emulator connection. Sometimes it may be desired to choose from multiple sessions however. This article explains how to store multiple emulator configurations within Foxtrot Legacy.
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Unable to Save Preferences and Settings

Applies to: Foxtrot Legacy — all versions
Summary: Foxtrot Legacy fails to save preferences once the application is restarted.
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Creating a Custom Emulator Connection

Applies to: Foxtrot Legacy — all versions
Summary: Creating a custom emulator connection via Foxtrot Legacy’s Emulator Setup Wizard.
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How To

Adding Users Security Roles

Applies to: Foxtrot RPA, Foxtrot Classic, Foxtrot Legacy, Foxtrot Administrator — all versions
Summary:
 Enabling authentication for Foxtrot Suite products. When authentication is enabled, users will be prompted for a valid username and password prior to using the application. The credentials can either be created on the spot, or reference Active Directory.
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Importing Items From Another Project

Applies to: Foxtrot RPA — version 12.2 and higher
Summary: This article demonstrates how to properly reuse a Task created in another Project. The steps taken in this article can be used to Import other items from one script to another, such as File Templates, Variables, Lists, and Windows connections.
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Using Foxtrot Unlocker and Batch Files

Applies to: Foxtrot RPA, Foxtrot Classic — versions 11 and higher
Summary: This article goes through how to set up Foxtrot Unlocker in your project, and writing a batch file to use with Windows Task Scheduler.
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Handling Warning Messages in Navigator

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: How to dynamically bypass Warning messages in Fiserv Navigator
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Using Foxtrot’s Email Action

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: Need to send an Email from Foxtrot? Start by configuring your Email Settings in Foxtrot’s Preferences, and learn about additional options within Foxtrot’s Email Action.
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Importing Currency Fields in Foxtrot

Applies to: Foxtrot RPA, Foxtrot Classic  — all versions
Summary: When importing currency amounts into Foxtrot from an Excel spreadsheet, currency values are converted. For example, while Excel may display $99 as 99.00, the value is imported as 99. The following article explores how to properly format the value within Foxtrot.
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Using the Send Password Action

Applies to: Foxtrot RPA — versions 12.0.9 and higher
Summary: How to use Foxtrot RPA’s new Send Password action.
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Encrypting Data When Sending to Applications

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: This article explains how to use Foxtrot’s encryption algorithm to hide any data using the Send Data Action.
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Setting an Excel Connection Within a Script

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: The following explains how to automate the process of connecting to an Excel Workbook. This information may be useful to users who have a process in which requires Excel automation with a dynamic, yet guessable file name.
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Embedding an Image into Foxtrot’s Question Action

Applies to: Foxtrot RPA — version 12.2.4 and higher
Summary: This article walks you through the process of capturing an image with Foxtrot, and using that image to aid in a question that may be displayed to a user.
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Creating List Tokens

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: How to access Lookup Lists within a script
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Using FTP Technology

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: How to use Foxtrot’s FTP Technology, by establishing a connection and logging on to the server
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Creating & Using Data Import Templates

Applies to: Foxtrot RPA, Foxtrot Classic — all versions
Summary: How to create and use data import templates.
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