We’ve talked about disruptions in this space before — credit or debit card breaches that can affect millions of customers and natural disasters that can cost businesses millions of dollars. However, there are also innovations, such as the digital currency Bitcoin and its blockchain technology, that disrupt an existing market or industry. This can […]
EnableSoft is pleased to announce big news for banks, healthcare organizations and other users of Robotic Process Automation (RPA) software: the release of the new Foxtrot RPA version 12!
A news reporter always targets the who, what, when, where and how of a story, but often struggles with the why part. Operations executives, managers and […]
It’s the small endeavors that build relationships, like everyday customer service and community outreach efforts. These initiatives lead to big outcomes, such as when customers need an auto loan or need help when sending their children off to college.
The customer care and service component is integral to banking at the community level. People […]
As the saying goes, “you get what you pay for,” but in the banking industry that can mean paying for closed accounts in mobile banking or other platforms. Typically, third-party vendors charge on a per-account basis, which means that closed accounts that aren’t purged can cost a bank money.
Whether attrition or transition, banks may have closed accounts […]
Business Process Improvement (BPI) has been an organizational rule for years, but Robotic Process Automation (RPA) software technology has introduced new horizons to strategic planning methodology. BPI takes the hard road so that a company’s day-to-day processes are made easier.
After the painstakingly, labor-intensive analytics of BPI, the resulting changes within a company has […]
The Employee of the Year Award goes to [drum roll, please]…
Robotic Process Automation (RPA) software!
There were many worthy candidates — LeBron James or perhaps the entire Chicago Cubs roster; or Scott Kelly, the astronaut who spent 340 days in space— but none can do what RPA software can.
• Achieve 100% accuracy every […]
Total loan production costs, including commissions, compensation, occupancy, equipment and other expenses and allocations, rose to $7,000 per loan, according to HousingWire Magazine. Time is money in every line of business, but the very intensive processes, details and regulatory scrutiny of the mortgage industry can make it all too easy for a bank’s […]
Whether experts on or students of Robotic Process Automation (RPA) software, the 200 or so attendees of the IRPA Automation Innovation Conference impressed us with their focus and enthusiasm. The number of participating vendors doubled this year with the majority of companies in attendance being Fortune 200 – 500 companies. As […]
Financial institutions have come a long way in the past decade through the development of technology to help navigate through the perilous sea of business and regulatory demands. However, despite the progress, banks continue their efforts to increase connections with customers. That’s why many financial institutions believe that automated tools called “chatbots” will surpass phone […]