Productivity Now

Insight at the intersection of automation, productivity, and technology.

Process Automation: Technology Solution and Staffing Innovation


In the report, “Top financial services issues of 2017: Thriving in uncertain times,” PwC stated that 2017 could be a breakout year for digital labor or Robotic Process Automation technology in banks and credit unions. We say, “We agree!”  Of course, EnableSoft has been developing RPA software for the financial services industry since 1995 […]

May 16th, 2017|Process automation|

Process automation empowers the new “learning worker”

If knowledge is just a commodity, then what is the next evolution of the types of workers we need to see (and will see)? The answer is “learning workers.”

An interesting consideration for futurists: the notion espoused by author, Jacob Morgan: Knowledge workers are changing into learning workers.

Since 1968, when acclaimed business expert Peter Drucker introduced the notion of knowledge workers, we have relied […]

February 22nd, 2016|Process automation|

Knowledge Worker Process Automation

Since Peter Drucker’s coining of the term, in his 1957 famous book, Landmarks of Tomorrow: A Report on the New, in contemporary business, those who use or handle information have become known as, “knowledge workers.”

In most organizations, administrative managers lean on a core group—the knowledge workers—to perform most of the business operational functions.

What about those other personnel who are outside the core […]

January 4th, 2016|Process automation|