Productivity Now

Insight at the intersection of automation, productivity, and technology.

How Insurance Automation is Disrupting an Industry

How Insurance Automation is Disrupting an Industry

The insurance industry is outdated and ripe for change.

Many of the processes and sub-processes behind claims, billing, adjustments and policy issuances rely on legacy systems that have been in place for years. Historically, insurers have been reluctant to change existing systems, regardless of their efficiency. However, the recent explosion in growth of […]

January 9th, 2018|Health Insurance, Robotic Process Automation, Uncategorized|

Foxtrot is helping health insurance payers manage database challenges

The healthcare industry is a business category that is increasingly calling on Foxtrot’s abilities to quickly and efficiently handle their complex and demanding database management needs.

Take these examples of how Foxtrot is helping our healthcare clients keep up with the rapid pace of their business:

A Virginia-based medical practice management company was battling a time-consuming, tedious, and error-prone increase in customer medical records.

The company’s rapid […]

October 12th, 2015|Health Insurance|


For the past three years, we have been beating the drum to prepare for the implementation of ICD-10, the tenth edition of the International Classification of Diseases. Since 2012, however, the deadline for implementation of ICD-10 has been pushed back three times, because of the complexity necessary to re-code.

In 2015, however, the deadline is firmly locked in place. That means healthcare providers—and the databases […]

April 6th, 2015|Health Insurance, ICD-10|

Reducing Health Insurance Overhead Costs

Health Insurance Overhead Costs

In many ways, running a health insurance company is no different than running any other business. There are expenses – administrative costs, overhead, cost of goods – and hopefully, profit. Unlike most other industries, however, the federal government regulates the business of health insurance by dictating how much of a payer’s income must be spent on “goods” (i.e. patient care) and […]

September 15th, 2014|Health Insurance|