We’ve talked about disruptions in this space before — credit or debit card breaches that can affect millions of customers and natural disasters that can cost businesses millions of dollars. However, there are also innovations, such as the digital currency Bitcoin and its blockchain technology, that disrupt an existing market or industry. This can […]
EnableSoft is pleased to announce big news for banks, healthcare organizations and other users of Robotic Process Automation (RPA) software: the release of the new Foxtrot RPA version 12!
A news reporter always targets the who, what, when, where and how of a story, but often struggles with the why part. Operations executives, managers and […]
It’s the small endeavors that build relationships, like everyday customer service and community outreach efforts. These initiatives lead to big outcomes, such as when customers need an auto loan or need help when sending their children off to college.
The customer care and service component is integral to banking at the community level. People […]